We also know that from time to time, you may wish to return a portion of your order or even your entire purchase. Having extra product on hand also allows for possible repairs later, if needed. For any reason, should you need more than your calculations indicated, you will have extra at the time you need it, in the same run number. We recommend you purchase an extra double roll or spool of the pattern you choose. Our goal is to make the return or exchange process trustworthy and simple. We also know that customers are cautious about Return Policies since they are often tricky and misleading. We understand that sometimes customers change their minds about products that they order or simply do not need them anymore. Our mission is to provide you with the best products and the best service in the industry. If you have an APO address, please contact us in advance of making purchases to confirm the item(s) you are interested in can be shipped to your address via USPS.At Mahone’s Wallpaper Shop, we make returns as easy as possible. International shipping lead times can be longer than the domestic lead times listed on the product page. Please note, furniture and items weighing over 40 lbs cannot be shipped to International destinations without requesting a quotation in advance of ordering. All taxes, tariffs and other customs fees are the responsibility of the receiver. If you are interested in expedited International delivery options please inquire.Ĭost of shipping to International destinations does not include the cost of taxes, tariffs or other customs fees. Please note, tracking information is limited for shipments and we cannot guarantee a delivery date on International deliveries. Rates are calculated at checkout based on live rates from the United States Postal Service, FedEx or DHL and product weight information. Please note, furniture and items weighing over 40 lbs cannot be shipped to ALASKA and HAWAII without requesting a quotation in advance of ordering. Orders weighing between 20.1 lbs - 40.0 lbs are $40 USD Orders weighing between 10.1 lbs - 20.0 lbs are $20 USD Orders weighing between 0.1 lbs - 10.0 lbs are $15 USD Parcels shipping to Alaska and Hawaii are charged on a flat rate depending on weight. Depending on size and contents parcels ship via UPS, USPS, FedEx or DHL. Damages or defects or missing items must be noted on the receipt with the carrier. If the receipt from the carrier is signed and issues are not notated, Burke Decor is not responsible for any defects or damages found after delivery is completed.Īll orders over $50 enjoy FREE SHIPPING with delivery to an address within the 48 contiguous states. If your item is being delivered with an oversize or white glove carrier, please thoroughly inspect your item before signing for the delivery. This means that unfortunately once an order is placed, we cannot alter or change it. When an order is placed, it is instantly sent to our distribution warehouse for processing and shipping preparation. Orders that contain multiple items may ship from different locations you will receive an email with tracking once each item (or group of items) is shipped. Specific processing times are listed on each product.įor all other items, please refer to the lead times listed on the product page. If your order includes READY TO SHIP items, this means it is in stock with the manufacturer and will begin processing ASAP. If your order includes QUICKSHIP items, this means it's in our warehouse and is now processing and will ship out within the next 2 business days. A Burke Decor representative will contact you via phone during our regular business hours for processing. ORDERING: Orders may be placed online 24-hours a day, or by sending an email to Please do not include your credit card information in any email.
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